Shipping Policy

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Thank you for shopping with us! We are committed to processing and delivering your order as quickly and safely as possible. Please review our shipping policy below.

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Order Processing

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• Orders are processed within 1–3 business days after payment is received.

• Orders placed on weekends or holidays will be processed on the next business day.

• During sales, promotions, or holidays, processing times may be slightly longer.

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Shipping Options & Delivery Times

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Delivery times vary depending on the shipping method selected at checkout and your location.

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–4 business days

• Express Shipping: 1–2 business days (where available)

Please note that delivery estimates do not include order processing time.

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Shipping Rates

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Shipping costs are calculated at checkout based on your location, selected shipping method, and order weight.

We may offer free shipping on qualifying orders. Any applicable free shipping promotions will be displayed on our website.

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Order Tracking

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Once your order has shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take up to 24 hours to appear after the shipping label is created.

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Shipping Locations

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We currently ship to the locations listed during checkout. If your country or region is unavailable, please contact us to inquire about future shipping availability.

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Incorrect Shipping Information

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Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided and the package is returned to us, additional shipping charges may apply to resend the order.

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Lost, Delayed, or Damaged Packages

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Once an order has been handed over to the shipping carrier, delivery is managed by the carrier.

If your package is delayed, lost, or arrives damaged:

• Contact us as soon as possible.

• We will work with the shipping carrier to investigate the issue.

• Claims for damaged items should include photos of the product, packaging, and shipping label.

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Cosmetics & Temperature Sensitivity

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Our products are carefully packaged for shipment. However, cosmetics may be affected by extreme temperatures during transit. We recommend bringing packages indoors promptly after delivery.

Minor changes in texture caused by heat or cold do not necessarily affect product performance.

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International Orders

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For international shipments:

• Delivery times vary by destination.

• Customers are responsible for any applicable customs duties, taxes, import fees, or brokerage charges imposed by their country.

• Customs processing may cause delivery delays beyond our control.

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Order Changes & Cancellations

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If you need to change or cancel your order, please contact us as soon as possible.

Once an order has been processed or shipped, we may be unable to modify or cancel it.

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Contact Us

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If you have any questions about shipping or your order, please contact our customer support team.

We appreciate your business and thank you for choosing our store!

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